RE+CALIBRATION™ SERIES · BOOK ONE

Is Your Organization Misaligned?

Identify leadership behaviors, cultural patterns, and organizational dynamics that may be quietly damaging trust, weakening culture, and affecting performance.

ORGANIZATIONAL MISALIGNMENT

Name What Is Happening Before Dysfunction Becomes Normal.

Explore the patterns organizations may tolerate, minimize, overlook, or normalize—and begin the process of Re+Calibration™.

Leadership insights · Organizational culture resources · Book-release updates
Organizational Misalignment: 155 Leadership Behaviors That Damage Trust, Culture, and Performance by Sarai Koo, Ph.D.
155 Leadership behaviors examined across organizational systems.
TRUST Recognize leadership patterns that can undermine credibility.
CULTURE Examine what organizations may normalize over time.
PERFORMANCE Explore how misalignment can affect people and systems.
WHY ORGANIZATIONAL MISALIGNMENT MATTERS

The Problem Is Not Always Where It Becomes Visible.

A workplace may look like it has a communication problem, morale problem, culture problem, or performance problem. But what people see on the surface may be the result of deeper leadership patterns that have gone unaddressed.

When unclear expectations, inconsistent decisions, poor accountability, broken trust, or harmful leadership behavior continue long enough, people can begin treating them as normal.

That is when organizational misalignment becomes harder to recognize—and harder to correct.

The first step is learning to see and name what is actually happening.

Inside Organizational Misalignment

Five Ways Organizational Misalignment Takes Hold

The Experience Behind the Work

Organizational Misalignment draws on Dr. Sarai Koo’s work across leadership development, organizational transformation, workplace culture, and organizational systems.

Her perspective has been shaped by more than two decades of transformation experience— including firsthand experience as an individual contributor advancing into executive leadership across multiple industries — work serving 20,000+ leaders across 50+ organizations, and ongoing research and practice examining how leadership behavior and organizational conditions interact.

155 leadership behaviors. Five interconnected areas.

The book organizes 155 leadership behaviors into five interconnected areas to help readers recognize patterns that can affect trust, communication, workplace culture, relationships, accountability, and organizational performance.

01

Accountability &
Authority Breakdown

What happens when responsibility, authority, decision-making, and accountability stop working together—creating confusion about who owns what and who has the authority to act.

02

Communication
Distortion

How information can become unclear, inconsistent, delayed, selectively shared, or withheld—weakening trust, coordination, and execution.

03

Culture &
Belonging Failure

How trust, inclusion, connection, and belonging can begin to erode when unhealthy patterns become accepted as part of everyday work.

04

Suppression, Isolation
& Sabotage

How employees may be silenced, excluded, undermined, marginalized, or discouraged from contributing effectively.

05

Leadership Instability
& Organizational Drift

How leadership behavior and organizational conditions can weaken direction, culture, trust, and long-term performance when misalignment continues unchecked.

ADVANCE PRAISE FOR ORGANIZATIONAL MISALIGNMENT
Dr. Koo does something rare: she gives precise language to workplace dynamics most of us have felt but could never quite name. By cataloging these behaviors so concretely, Organizational Misalignment turns a vague sense of dysfunction into something leaders can finally recognize, measure, and correct.
Dr. Henrik Cronqvist Professor and Former Dean Chapman University
ORGANIZATIONAL MISALIGNMENT · BOOK ONE

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BOOK ONE
Organizational Misalignment book by Sarai Koo, Ph.D.

Organizational Misalignment

155 Leadership Behaviors That Damage Trust, Culture, and Performance

Learn to recognize leadership behaviors and workplace patterns that are often hard to explain while they are happening.

COMPANION GUIDE
Organizational Misalignment Reflection and Processing Guide

Reflection & Processing Guide

Questions for Processing, Healing, and Re+Calibration™

Go beyond recognition with guided questions designed to support reflection, understanding, and practical next steps.

RE+CALIBRATION™

Seeing the Problem Is the Beginning— Not the End.

Once a pattern is visible, leaders and organizations can begin asking better questions, understanding its impact, and deciding what needs to change.

01

Recognize

Notice behaviors and patterns that may have become accepted as normal.

02

Understand

Look at how those patterns affect people, trust, communication, culture, and performance.

03

Re+Calibration™

Begin making intentional changes that support clearer expectations, stronger accountability, healthier relationships, and better alignment.

WHO THIS WORK IS FOR

Different Roles. One Need for Clarity.

Organizational misalignment can be experienced differently depending on where you sit inside the system.

01

Employees

For people trying to understand experiences they may have struggled to name, explain, or make sense of.

02

Leaders & Supervisors

For leaders willing to examine how behavior, authority, communication, and decisions shape organizational culture.

03

HR & People Professionals

For professionals responsible for employee experience, culture, leadership development, and organizational health.

04

Organizational Decision-Makers

For executives and organizational leaders seeking language for diagnosing patterns affecting trust, culture, and performance.

A QUESTION WORTH ASKING

What Has Your Organization Normalized That You Would Never Intentionally Design Into Its Culture?

Organizational misalignment does not always announce itself as a crisis. It can develop gradually through leadership behavior, communication, decision-making, relationships, systems, expectations, and everyday organizational practices.

Recognition is the beginning of Re+Calibration™. Join the Re+Calibration™ List →
Sarai Koo, Ph.D., organizational systems strategist, culture change leader, speaker and author
ABOUT THE AUTHOR

Sarai Koo, Ph.D.

Organizational Systems Strategist · Culture Change Leader

Dr. Sarai Koo is an organizational systems strategist, culture change leader, speaker, coach, and author whose work focuses on leadership, workplace culture, organizational behavior, and Re+Calibration™.

Her work helps people recognize patterns that can weaken trust, communication, accountability, employee experience, and organizational performance.

Through Re+Calibration™, she helps leaders and organizations move from recognizing what is wrong toward greater clarity, healthier leadership practices, stronger accountability, and better alignment.

Join the Re+Calibration™ Book List →
RECOGNITION · REFLECTION · RE+CALIBRATION™

You Cannot Address Misalignment Until You Can Recognize It.

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